Wingspan eTMF

We are pleased to announce the addition of Wingspan eTMF to our list of featured advertisers. Wingspan – founded in 1996 by CEO Troy Deck – has been in the electronic document management business for many years, with its suite of DocWay products being very familiar to Documentum and SharePoint users (amongst others).

Wingspan eTMF – first released in 2009 – was developed in partnership with the life sciences industry. Refined based on feedback from daily use by thousands of users from around the world, Wingspan eTMF has been used to facilitate a number of successful health authority inspections from a variety of agencies.

Wingspan will be exhibiting at the upcoming 5th eTMF Summit, Arlington VA, USA (20-22 January 2016), with Kathie Clark, VP Product Management also presenting on development of an eTMF business case. Make time to catch up with Kathie and her colleagues if you are attending the summit. For more information about Wingspan eTMF, please see their feature HERE.

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Booking Now Open for SAG Conference (April 2016)

Just a quick note to mention that bookings are now being taken for the next Conference of the Scientific Archivists Group (SAG). This will be of interest to anyone who is involved in the management and/or archiving of scientific records, especially those working in the pharmaceutical, biotechnology and healthcare sectors.

For the first time, the conference will include parallel “clinical” and “pre-clinical” tracks, with topics that should be of particular interest to those specialist areas. So in the clinical track the sessions include an update on the TMF Reference Model and selecting an eTMF solution, whilst the pre-clinical track includes managing GLP/GMP samples and how to prepare for GLP/GMP compliance audits. We also have keynote sessions from the National Institute of Health and Clinical Excellence (NICE) and the Medicines and Healthcare products Regulatory Agency (MHRA). Added to this are updates from the two Special Interest Groups – Electronic Records and Good Clinical Practice – and various networking sessions (including drinks reception and gala dinner), and it all makes for a fabulous event!

This is going to be a sell-out event and ticket numbers are limited so please make sure you book early. The dates are 21-22 April 2016. The venue is the Crowne Plaza City Centre Hotel, Birmingham, UK. Prices go up by 15% once the Early Bird booking period closes and SAG members benefit from a 15% discount on the displayed prices. For further details, including the provisional agenda, prices, and booking process, go to the SAG website at  Online booking is open at

Posted in Records management practice, Training

Get Ready for Electronic Document Management Conference

The Drug Information Association (DIA) have just released their Call for Abstracts for the upcoming Electronic Document Management conference in Leiden, Netherlands in May 2016, as follows:

DIA invites you to submit abstracts for this upcoming conference in Leiden, only a 20 minute drive from Amsterdam Schiphol airport. Join fellow experts and play a part in moving towards new and more efficient ways of managing documentation. How can we achieve systems that allow multidimensional reporting? How do we move from thinking based on individual sheets of paper, to an information matrix that approaches the topic from a needs-perspective?

View topics and details in the Call for Abstracts flyer and take the first step in becoming a speaker.

Please note: The deadline for submission of abstracts is 31 December so you need to act fast. It would be great to see some industry case studies on the agenda. Let us know the document management challenges you are facing and how you are tackling them. Topics that I am particularly keen to see on the agenda are:

  • eTMF and content authoring
  • Integrating eTMF and enterprise content/document management
  • Interoperability (e.g. eTMF with eTMF, eTMF with eDM, eTMF with data warehouse)
  • Big data, data mining (signal detection) and data warehouses
  • Interoperability and taxonomy/standardisation
  • CRO Integration of processes
  • Outsourcing and Infrastructure
  • Controlled vocabularies and reference sources
  • Approving content and documents electronically
  • Integrating electronic signatures into business applications
  • Long term digital preservation of electronic content
  • Compliance tracking, analytics and management reporting
  • eISF and investigator portals
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MHRA Comments on Records Retention

It seems that the latest submission from the MHRA on their GCP Forum has provoked a great amount of discussion and raised concerns amongst industry. What is it all about?

Well the MHRA have provided some clarification on the topic of retention of records. The wording in some of the applicable European Directives is a little ambiguous so the MHRA have tried to clear up this topic. They also provide some clarification about retention of electronic records, pointing out that “electronic records are acceptable under the regulations”. So far, so good.

However, the Forum post then goes on to discuss the digitisation of paper records, retaining in their place electronic copies. What appears to be causing most concern is the suggestion by the MHRA that irrespective of whether the scanning process produces certified copies in accordance with applicable regulatory requirements, there is an expectation that the original hard-copy records should be retained for a minimum of 5 years after completion of the clinical trial. They comment further that even after expiry of this 5-year period, there would be a requirement for “full verification that these data were complete, legible and verifiable as accurate copies of the originals.” And failure to do so would require production of the original paper records.

I fully understand some of the reasons why these comments are being made, due largely to the MHRA inspectors having come across some very poor practices with regards to document scanning. If they see poor quality scanned documents in an inspection, they are not going to be recommending that you destroy your originals! However, I find the whole tone of the comments disconcerting. And remember, there is NOTHING in the applicable regulations, directives or legislation that specifically requires retention of original records following production of a certified copy.

And therein lies the issue – are you producing a certified copy, per the requirements of the EMA and FDA? You see, if you are indeed generating a certified copy – an accurate and complete copy of the original document – there is no regulatory objection to you destroying the original records. I’ll say that again. If you have satisfied yourself that the digital copies of your original paper records meet the definition of the EMA/FDA for a certified copy, there is no regulatory requirement for you to retain the original documents.

A definition for a certified copy is provided in the draft ICH GCP Addendum:

“A paper or electronic copy of the original record that has been verified (e.g. by a dated signature) or has been generated through a validated process to produce an exact copy having all of the same attributes and information as the original.”

The document goes on to say:

When a copy is used to replace an original document, the copy should fulfil the requirements for certified copies”.

Notice the wording? It says that a certified copy can “replace” an original document. That doesn’t mean “keep hold of the original just in case” …. it means “replace”.

What about legal admissibility? No problems here either. If you are generating a certified copy and are destroying the original as part of your normal business process, a copy cannot be deemed inadmissible solely by virtue of it not being the original. The authenticity of the copy may be challenged but for a certified copy, you would of course have a documented process, audit trails etc to support you.

So what am I saying? That it is always OK to destroy originals following scanning? No, I’m not. But what I am saying is that our industry is already extremely risk-averse on purely administrative matters. For issues that have the potential to impact patient safety or product quality, being risk-averse is appropriate. But we’ve been encouraged over the last few years by the EMA and MHRA to follow a risk-adapted approach to the management of clinical trials, especially where patient safety is not a factor. Rather than starting from the assumption that copies will be poor quality and you should therefore retain originals just in case they are needed, let’s start from the assumption that you are generating acceptable, certified copies. Quality by design! So, assuming that you have a well thought-out and validated process for generating certified digital copies, and you have a quality management system that gives you assurance of the completeness, accuracy and trustworthiness of those copies, you should not be dissuaded from destroying the original records as part of your normal business practice. We need to develop high quality process and then have confidence in our processes and in our technology to help them deliver maximum efficiency savings.

[Also posted on LinkedIn Pulse]

Posted in e-records, Records management practice, Regulations, TMF | 1 Comment

US Safe Harbor Scheme Ruled Invalid

The Court of Justice of the European Union today ruled that the European Commission’s decision that the US Safe Harbour scheme provides an adequate level of protection is invalid. Their ruling states:

“In the light of the revelations made in 2013 by Edward Snowden concerning the activities of the United States intelligence services (in particular the National Security Agency (‘the NSA’)), the law and practice of the United States do not offer sufficient protection against surveillance by the public authorities of the data transferred to that country. ”

It further states:

” The scheme is applicable solely to the United States undertakings which adhere to it, and United States public authorities are not themselves subject to it. Furthermore, national security, public interest and law enforcement requirements of the United States prevail over the safe harbour scheme, so that United States undertakings are bound to disregard, without limitation, the protective rules laid down by that scheme where they conflict with such requirements”

Clearly, this has potentially huge implications for European legal entities who routinely transfer personal data to the United States for processing, including employment information, financial information or clinical trial data. United States entities can no longer be automatically considered “safe” for the purposes of data protection.

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Job vacancy: Clinical/Regulatory Records Manager (Actelion)

The Clinical and Regulatory Records Manager will work within the Global Drug Regulatory Affairs department, managing the paper records for Global Clinical Development with an emphasis on adherence to Good Clinical Practice (GCP). The person will:

  • Manage the inactive paper records within the Clinical and Regulatory Records Management Program and monitor records retention
  • Oversee the daily operational requirements of the internal archive
  • Manage the relationship with the external archive vendor, including oversight of contractual obligations and annual audits
  • Maintain the quality documents associated with records management in Global Clinical Development
  • Conduct regular review and assessment of the program and operations to identify opportunities and integrate best practices and continuous process improvements
  • Ensure compliance with ICH GCP and represent clinical records management at internal and external inspections and audits
  • Maintain the crisis response and business continuity plans for the records management program
  • Collaborate with Actelion Corporate Affairs and Compliance to develop and implement policies and procedures that support robust records management practices across the company and comply with applicable laws, regulations, and standards
  • Provide expertise and training on records management to staff at headquarters and at the affiliates, to support internal organizational requirements as needed
  • Provide advice to individual departments on the storage of active records so as to improve the internal flow of information and file maintenance throughout the record life cycle

Candidate Requirements

  • A qualification in records management, preferably at university level
  • Thorough knowledge and understanding of records management principles and standards (e.g., ISO), both for paper and electronic records
  • A minimum of 3 years’ experience in records management and electronic records management within the pharmaceutical industry, with a strong understanding of GCP requirements for records management and retention
  • Ability to handle multiple projects and exercise good judgement in prioritizing tasks, attention to detail and excellent organizational skills
  • Excellent communication, interpersonal and advocacy skills, and the ability to work cross-functionally and at various levels of the organization
  • Excellent IT skills and knowledge of technology used to manage records and information
  • Excellent command of English, knowledge of German would be an advantage

What Actelion Offers

  • A competitive salary and generous social benefits
  • The possibility for development and advancement within our dynamic organization
  • The innovative and stimulating atmosphere of a multicultural environment

The research facilities are located in Allschwil, Switzerland, a suburb of Basel on the borders of France and Germany.

If you are interested in applying, please make an online application via the Actelion website:

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ICH Releases Draft GCP Addendum for Consultation

An integrated addendum to ICH E6(R1) Guideline for Good Clinical Practice has been released for public consultation (see LINK  for download). The addendum includes a small number of minor clarifications in section 8 of the guideline but no substantial changes specifically in this section. However, other areas of the addendum have an impact on the trial master file and records management processes.

The consultation process is open until 31 January 2016.

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