Are You Drowning in Email?

Whenever I chat with business colleagues, one of the most common issues that gets raised is that of email management: we’re receiving too much and spend too much time responding. Well, I just came across an “Email Charter” and thought it worth sharing with you all. It really is just common sense but as the authors point out, it needs the whole community to get behind the charter and start following the principles. I’ve listed below the 10 points of the charter but I’d encourage you to take a look for yourself at the whole content… it only takes a few minutes to read the whole charter.

  • Respect Recipient’s Time
  • Short or Slow is Not Rude
  • Celbrate Clarity
  • Quash Open-ended Questions
  • Slash Surplus cc’s
  • Tighten the Thread
  • Attack Attachments
  • Give These Gifts: EOM & NNTR
  • Cut Contentless Responses
  • Disconnect!

Must remember to start implementing! You can find the Email Charter here.


About rammellel

Records management consultant to the life sciences / pharmaceutical industry
This entry was posted in e-records, Records management practice. Bookmark the permalink.

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